VoIP Factors In Ease-of-Use for Small Business, Retail, Restaurants
In today’s mobile work environments, employees need wireless freedom to match their bustling businesses.
For businesses that want the advantages of modern VoIP technology but the simplicity of phones past, the new STRATA7 Wireless VoIP Key System factors in ease-of-use – bringing Key Line Emulation (or KLE) back in a new way. KLE mode allows users to answer a call on one handset, put it on hold and then answer that same call on another handset.
The STRATA7 Wireless VoIP Key System phones are perfect for small businesses that need an easy-to-learn and easy-to-use wireless communication system. Ideal for small businesses, restaurants, and retailers, the base station provides wireless flexibility and scalability for growing businesses. It supports a combination of up to 10 wireless handsets and desk sets and handles up to 4 concurrent calls with 4 easy-to-use line keys and a hold button!
Improve call handing and eliminate training time thanks to programmable LED line keys and multi-line functionality on the cordless handsets and desk set. Users can easily answer, transfer and/or place a call on hold with the simple press of a button – all without the need to enter the phone’s software menu. Plus, intercom and paging features allow employees to connect quickly and seamlessly throughout the shop. The Digital Enhanced Cordless Technology allows users to roam freely with up to 500 feet or range without losing connection, ensuring the best call range while not interfering with WiFi or other wireless networks.
VoIP Factors In Ease-of-Use : Car Dealership Use Case
Imagine this – you own a small car dealership and have deployed 5 of our wireless desk-sets and 5 of our wireless handsets at various locations throughout the dealership.
A call comes in on the main line 1.
Employee A answers the call, but the caller worked with Employee B yesterday and would like to speak with them to continue the conversation.
Employee A places line 1 on hold by pressing the dedicated HOLD button and the LED Line 1 Key blinks green to mark a call on hold.
Employee A needs to track down Employee B, who is roaming the dealership with a handset on their hip.
So, Employee A presses the Menu Key and then selects “Paging” to announce to the other handsets/desk-sets that Employee B has a call on Line 1.
Employee B hears this announcement and picks up the blinking green LED Line 1 button to speak to their customer. Voila!